Shipping policy

Shipping Policy

Last updated: June 16, 2026

Thank you for shopping with Tash Skincare Plus.

This Shipping Policy explains how shipping and delivery work when you place an order through our store.

Shipping Costs

Standard shipping is included in our listed product prices.

No additional shipping fees will be added at checkout.

Order Processing

Orders are processed after payment has been successfully received and confirmed.

Please make sure that your shipping details are correct before placing your order. Tash Skincare Plus is not responsible for delays or failed deliveries caused by incorrect or incomplete delivery information provided by the customer.

If you notice that you entered the wrong delivery details, please contact us as soon as possible at:

Email: tashskincareplus@gmail.com

We will do our best to assist you, but we cannot guarantee that changes can be made once an order has already been processed or shipped.

Delivery Time

Our estimated delivery time is 7–15 business days.

Business days do not include weekends or public holidays.

Please note that delivery times are estimates only and may vary depending on your location, courier delays, supplier processing times, stock availability, public holidays, or events outside of our control.

Shipping Areas

We currently ship all across South Africa.

We do not offer international shipping. Orders can only be delivered to addresses within South Africa.

Delivery times may vary depending on your location, courier availability, supplier processing times, public holidays, or events outside of our control.

If you are unsure whether we can deliver to your area, you are welcome to contact us before placing your order.

Email: tashskincareplus@gmail.com

Order Tracking

Where tracking information is available, we will provide tracking details once your order has been shipped.

Please allow time for tracking information to update after it has been sent.

If you have not received tracking details or need help with your order, please contact us at:

Email: tashskincareplus@gmail.com

Delays

We do our best to ensure that orders are delivered within the estimated delivery time. However, delays may sometimes happen due to courier delays, supplier delays, incorrect delivery details, high order volumes, public holidays, or circumstances outside our control.

If your order is delayed, please contact us and we will do our best to assist you with an update.

Incorrect or Incomplete Delivery Details

Customers are responsible for providing the correct delivery address, contact number, and email address when placing an order.

If incorrect or incomplete delivery information is provided, this may cause delays, failed delivery, or the order being returned or lost.

If an order cannot be delivered due to incorrect information provided by the customer, additional shipping fees may apply to resend the order, where applicable.